Resolved after 2 hours 33 minutes, affecting ORD - Chicago, Illinois (US), on March 26, 2026.
We've implemented a fix and have seen error rates for machine creates in ORD drop off. We're continuing to monitor the results.
Affected components
Update timeline
- investigating Mar 26, 2026, 03:21 PM UTC
We are currently investigating elevated errors creating machines in the ORD (Chicago, Illinois) region. Users may see `failed to launch VM: request returned non-2xx status: 408` errors when creating, updating, or scaling machines in ORD. Existing, already running machines in the ORD region continue to run as normal.
- investigating Mar 26, 2026, 04:08 PM UTC
We are continuing to investigate this issue. We are seeing 408 errors decreasing in ORD, though still above baseline.
- identified Mar 26, 2026, 04:50 PM UTC
We've identified the cause of this increased failure rate and a fix is in progress. We are seeing most creates in ORD succeed at this time, though failure rate is still above baseline.
- monitoring Mar 26, 2026, 05:28 PM UTC
We've implemented a fix and have seen error rates for machine creates in ORD drop off. We're continuing to monitor the results.
- resolved Mar 26, 2026, 05:54 PM UTC
This incident has been resolved.
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