Resolved after 18 hours 20 minutes, on August 11, 2025.
We previously were experiencing communication and Help Center performance issues due to a third-party outage. This issue caused delays in connecting via live chat, phone call, and email, and accessing our Help Center. This issue has been resolved, and communication has been restored. We are sorry for any inconvenience that this may have caused. If you need additional assistance, please contact our support team at [email protected] or live chat!
Update timeline
- identified Aug 11, 2025, 08:16 PM UTC
We are currently experiencing communication and Help Center performance issues due to a third-party outage. This issue is causing delays in connecting via live chat, phone call, and email, and accessing our Help Center. We apologize for the inconvenience. Please know that our teams are working on responding quickly, and we will update this page with the latest information.
- monitoring Aug 11, 2025, 10:55 PM UTC
All systems are now back up and operational. Customers should now be able to connect with us via live chat, phone call, and email, and access our Help Center without issues. We are actively monitoring to ensure all systems continue to function correctly. Thank you for your patience during the disruption — we sincerely apologize for the inconvenience.
- resolved Aug 12, 2025, 02:36 PM UTC
We previously were experiencing communication and Help Center performance issues due to a third-party outage. This issue caused delays in connecting via live chat, phone call, and email, and accessing our Help Center. This issue has been resolved, and communication has been restored. We are sorry for any inconvenience that this may have caused. If you need additional assistance, please contact our support team at [email protected] or live chat!
Your product runs on more than Fleetio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services