Fleetio incident

Service outage

Resolved after 3 hours 4 minutes, affecting Fleetio Web Application & API and Fleetio Go Mobile Application, on November 18, 2025.

resolved Nov 18, 2025, 03:54 PM UTC

We are actively reverting back onto Cloudflare for normal services. We have implemented a backup plan to rapidly revert to our prior mitigations if issues persist through the day.

Started
Nov 18, 2025, 12:50 PM UTC
Resolved
Nov 18, 2025, 03:54 PM UTC
Duration
3h 4m
Detected by Pingoru
Nov 18, 2025, 12:50 PM UTC

Affected components

Fleetio Web Application & APIFleetio Go Mobile Application

Update timeline

  1. investigating Nov 18, 2025, 12:50 PM UTC

    We’re aware of intermittent errors affecting some users and are investigating the issue. Updates will be provided as soon as possible.

  2. identified Nov 18, 2025, 01:28 PM UTC

    Fleetio services are currently experiencing intermittent service disruptions due to a widespread Cloudflare issue affecting many companies globally. https://www.cloudflarestatus.com/

  3. identified Nov 18, 2025, 02:35 PM UTC

    We have deployed a temporary fix to our systems while Cloudflare works to resolve the outage. This fix will restore most of our services; however, there may be intermittent slowness and images may not load until the Cloudflare outage is resolved.

  4. monitoring Nov 18, 2025, 03:15 PM UTC

    Cloudflare has alerted that a resolution has been found and deployed on their end. We are continuing to monitor their status while the Cloudflare resolution is proven. We intend to return to Cloudflare services when we are confident their services are returned.

  5. resolved Nov 18, 2025, 03:54 PM UTC

    We are actively reverting back onto Cloudflare for normal services. We have implemented a backup plan to rapidly revert to our prior mitigations if issues persist through the day.

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