Fivetran incident
Fivetran: The Partner Built Destination and Connection Setup is failing with the "Operation timeout" error
Resolved after 2 hours 40 minutes, affecting Destinations and Convex and 1 more, on March 3, 2026.
This incident has been resolved. We have observed that the setup tests are successful. Incident Summary Description: We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error. Timeline: This issue began on March 3rd 2026, at 10 AM UTC and was resolved on March 3rd 2026, at 2:30 PM UTC. Cause: Recent changes to the setup workflow caused the issue. Resolution: The changes have been reverted to ensure the setup is successful.
Affected components
Update timeline
- identified Mar 03, 2026, 12:10 PM UTC
We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error.
- identified Mar 03, 2026, 12:41 PM UTC
Recent changes to the setup workflow caused the issue. A hotfix is being deployed to resolve the issue.
- monitoring Mar 03, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 02:50 PM UTC
This incident has been resolved. We have observed that the setup tests are successful. Incident Summary Description: We identified an issue for the Partner Built Destinations and Connections where the setup is failing with the "Operation timeout" error. Timeline: This issue began on March 3rd 2026, at 10 AM UTC and was resolved on March 3rd 2026, at 2:30 PM UTC. Cause: Recent changes to the setup workflow caused the issue. Resolution: The changes have been reverted to ensure the setup is successful.
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