Fivetran incident
Fivetran: Few Hubspot Connections are failing due to increased API rate limiting
Resolved on March 21, 2026.
Description: We identified an issue for Hubspot which resulted in syncs failing due to increased API rate limiting. Timeline: This issue began on 20th March, 2026 at 20:45 UTC and was resolved on 20th March, 2026 at 23:00 UTC. Cause: A recent update intended to improve how our connection manages HubSpot authentication led to an unintended increase in how frequently access tokens were refreshed. This resulted in a higher number of authentication requests than expected, which triggered HubSpot’s rate limits and caused some syncs to fail. Resolution: We rolled back the change, which immediately resolved the issue. Syncs are now succeeding normally.
Update timeline
- resolved Mar 21, 2026, 05:58 AM UTC
Description: We identified an issue for Hubspot which resulted in syncs failing due to increased API rate limiting. Timeline: This issue began on 20th March, 2026 at 20:45 UTC and was resolved on 20th March, 2026 at 23:00 UTC. Cause: A recent update intended to improve how our connection manages HubSpot authentication led to an unintended increase in how frequently access tokens were refreshed. This resulted in a higher number of authentication requests than expected, which triggered HubSpot’s rate limits and caused some syncs to fail. Resolution: We rolled back the change, which immediately resolved the issue. Syncs are now succeeding normally.
Your product runs on more than Fivetran
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services