Fivetran incident
3rd Party: Criteo Connection Sync Failures due to the 503 and 504 errors.
Resolved on March 30, 2026.
Description: We identified an issue affecting the Criteo connector, which resulted in syncs failing with 503 Service Unavailable and 504 Gateway Time-out errors. Timeline: This issue began on March 30, 2026 at 08:17 UTC and was resolved on March 30, 2026 at 09:17 UTC. Cause: The failures were caused by an outage on the third-party side, as confirmed on their official status page. https://status.criteo.com/incidents/dj24tx2vf4w3 Resolution: The issue was resolved after third-party restored their services. Syncs resumed normal operation once the upstream outage was mitigated.
Update timeline
- resolved Mar 30, 2026, 10:43 AM UTC
Description: We identified an issue affecting the Criteo connector, which resulted in syncs failing with 503 Service Unavailable and 504 Gateway Time-out errors. Timeline: This issue began on March 30, 2026 at 08:17 UTC and was resolved on March 30, 2026 at 09:17 UTC. Cause: The failures were caused by an outage on the third-party side, as confirmed on their official status page. https://status.criteo.com/incidents/dj24tx2vf4w3 Resolution: The issue was resolved after third-party restored their services. Syncs resumed normal operation once the upstream outage was mitigated.
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