Fivetran incident

3rd Party: Multiple Twitter Ads Connections Sync Failures Due to Access Level/Permission Error (Code 453)

Resolved after 5 hours 24 minutes, affecting X Ads, on April 21, 2026.

resolved Apr 22, 2026, 03:25 AM UTC

This incident has been resolved. We have observed that error rates have returned to normal levels, and the service is operating as expected. Incident Summary Description: We identified an issue affecting multiple Twitter Ads Connections Sync Failures Due to Access Level/Permission Error (Code 453) Timeline: The issue began on 2026-04-21 20:43 UTC and was resolved on 2026-04-22 02:23 UTC. Cause: X API started to fail report GZIP file authenticated download requests. Resolution: Authentication has been removed from GZIP file download requests.

Started
Apr 21, 2026, 10:00 PM UTC
Resolved
Apr 22, 2026, 03:25 AM UTC
Duration
5h 24m
Detected by Pingoru
Apr 21, 2026, 10:00 PM UTC

Affected components

X Ads

Update timeline

  1. identified Apr 21, 2026, 10:00 PM UTC

    The issue has been identified and we are working to resolve it.

  2. monitoring Apr 22, 2026, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 03:25 AM UTC

    This incident has been resolved. We have observed that error rates have returned to normal levels, and the service is operating as expected. Incident Summary Description: We identified an issue affecting multiple Twitter Ads Connections Sync Failures Due to Access Level/Permission Error (Code 453) Timeline: The issue began on 2026-04-21 20:43 UTC and was resolved on 2026-04-22 02:23 UTC. Cause: X API started to fail report GZIP file authenticated download requests. Resolution: Authentication has been removed from GZIP file download requests.

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