Fiskaly incident
SIGN DE - Outdated version information of certain TSS instances
Resolved after 14 hours 56 minutes, affecting SIGN DE, on October 26, 2025.
After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.
Affected components
Update timeline
- investigating Oct 26, 2025, 06:15 PM UTC
Following the completion of today's TSS update, we detected an unexpected behavior affecting a subset of TSS instances. The listTss and retrieveTss endpoints, as well as exports are currently returning outdated version information. Signing transactions is not affected. We are currently analyzing this behavior in order to determine the root cause and implement a fix. We apologize for the inconvenience.
- monitoring Oct 26, 2025, 06:59 PM UTC
The root cause of the issue has been identified and resolved. All version data is now returned accurately. We are closely monitoring system performance to ensure stability and confirm that all services are operating as expected.
- resolved Oct 27, 2025, 09:11 AM UTC
After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.
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