Resolved after 22 hours 15 minutes, affecting SIGN DE, on October 27, 2025.
After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.
Affected components
SIGN DE
Update timeline
- investigating Oct 27, 2025, 10:13 AM UTC
Following yesterday's TSS update, some TSS instances currently experience degraded signing performance. We are working on a solution to mitigate this issue.
- monitoring Oct 27, 2025, 12:35 PM UTC
The root cause was identified and response times are recovering. We are currently closely monitoring system performance in order to ensure stability.
- resolved Oct 28, 2025, 08:29 AM UTC
After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.
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