Resolved after 1 hour 27 minutes, affecting SUBMIT DE, on April 14, 2026.
Since ~11:55 CEST (09:55 UTC) on 13.04.2026 SUBMIT DE shows a increased number of timeouts and errors for some customers then creating a submission in TEST or LIVE environment. The reason is identified and we are working on a solution.
Affected components
SUBMIT DE
Update timeline
- identified Apr 14, 2026, 06:55 AM UTC
Since ~11:55 CEST (09:55 UTC) on 13.04.2026 SUBMIT DE shows a increased number of timeouts and errors for some customers then creating a submission in TEST or LIVE environment. The reason is identified and we are working on a solution.
- resolved Apr 14, 2026, 08:23 AM UTC
The issue was resolved with 09:45 CEST (07:45 UTC).
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