Resolved after 23 hours 28 minutes, affecting SAFE, on July 10, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jul 10, 2025, 01:56 PM UTC
Due to a faulty deployment configuration the SAFE API LIVE environment was temporarily unavailable today from 11:00 CEST (09:00 UTC) to 11:20 CEST (09:20 UTC) but has since been restored and is fully operational again. The TEST environment remains affected and is currently unavailable. Our team is actively investigating the root cause and working on a resolution. We apologize for the inconvenience and will provide updates as soon as more information is available.
- identified Jul 11, 2025, 07:16 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 11, 2025, 01:25 PM UTC
The incident has been resolved, the TEST environment is operational again.
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