Resolved after 3 hours 11 minutes, affecting SIGN DE, on July 18, 2025.
SIGN DE v2 is fully operational again since 10:48 CEST. The team is monitoring the system for any after-effects.
Affected components
Update timeline
- investigating Jul 18, 2025, 08:11 AM UTC
Since 9:55 CEST we are observing problems with our backend services that have resulted in a widespread outage of all SIGN DE v2 services. The team is investigating the issue.
- investigating Jul 18, 2025, 08:17 AM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2025, 08:47 AM UTC
The team has determined the root cause and is addressing the issue. Signing activity is recovering since 10:35.
- investigating Jul 18, 2025, 08:57 AM UTC
SIGN DE v2 is fully operational again since 10:48 CEST. The team is monitoring the system for any after-effects.
- resolved Jul 18, 2025, 11:22 AM UTC
This incident has been resolved.
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