Fiskaly incident

Update impact: Some SIGN DE v2 TSS Instances Set To DEFECTIVE

Resolved on August 26, 2025, affecting SIGN DE.

resolved Aug 26, 2025, 01:18 PM UTC

Updating the first batch of TSSs to version 1.0.15-1.5.0 has been completed. Unfortunately, unforeseen issues during the update prevented some TSS instances from being restored, requiring them to be set to DEFECTIVE. Affected customers will be proactively contacted by us shortly. If affected, please create a new TSS and Client for the DEFECTIVE TSS instance.

Started
Aug 26, 2025, 01:18 PM UTC
Resolved
Aug 26, 2025, 01:18 PM UTC
Duration
–
Detected by Pingoru
Aug 26, 2025, 01:18 PM UTC

Affected components

SIGN DE

Update timeline

  1. resolved Aug 26, 2025, 01:18 PM UTC

    Updating the first batch of TSSs to version 1.0.15-1.5.0 has been completed. Unfortunately, unforeseen issues during the update prevented some TSS instances from being restored, requiring them to be set to DEFECTIVE. Affected customers will be proactively contacted by us shortly. If affected, please create a new TSS and Client for the DEFECTIVE TSS instance.

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