Fiskaly incident
SIGN IT – Italian AdE Web Portal temporarily unavailable
Resolved after 2 hours 26 minutes, affecting SIGN IT, on September 18, 2026.
After close monitoring, we can confirm the service has been operating normally for the past hour. The AdE downtime is now resolved. We apologize for any inconvenience this may have caused. For more details on handling errors, please refer to our FAQ: https://support.fiskaly.com/hc/en-001/articles/26104165291932-SIGN-IT-Error-Handling-Guide
Affected components
Update timeline
- identified Sep 18, 2026, 09:05 AM UTC
We are currently observing degraded performance on the Agenzia delle Entrate (AdE) side, starting at 10:38 CEST (08:38 UTC), affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" web portal. We are monitoring the situation and will post updates as soon as more information becomes available.
- monitoring Sep 18, 2026, 10:26 AM UTC
We have been observing normal traffic flow since 12:10 CEST (10:10 UTC). The disruption was caused by downtime on the Agenzia delle Entrate's (AdE) "Fatture e Corrispettivi" portal. We will continue to monitor the situation closely.
- resolved Sep 18, 2026, 11:32 AM UTC
After close monitoring, we can confirm the service has been operating normally for the past hour. The AdE downtime is now resolved. We apologize for any inconvenience this may have caused. For more details on handling errors, please refer to our FAQ: https://support.fiskaly.com/hc/en-001/articles/26104165291932-SIGN-IT-Error-Handling-Guide
Your product runs on more than Fiskaly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services