SIGN IT – Italian AdE Web Portal temporarily unavailable

Update timeline

1. investigating Sep 03, 2026, 11:06 AM UTC

   We are currently experiencing disruptions affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" Web Portal. Our team is actively investigating the root cause. We apologize for any inconvenience and will provide updates as soon as more information becomes available.

2. monitoring Sep 03, 2026, 11:33 AM UTC

   We are now observing traffic flowing through again, since 13:11 CEST (11:11 UTC). The disruption was caused by downtime on the AdE's "Fatture e Corrispettivi" portal, which appears to have been resolved on their end. We will continue to monitor the situation closely.

3. resolved Sep 03, 2026, 12:34 PM UTC

   Today, 03.09.2026, the AdE portal returned a temporary error between 12:43 CEST (10:43 UTC) and 13:12 CEST (11:11 UTC), affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" web portal. The issue has been resolved on their side, and the service is now operating normally. Thank you for your understanding. You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to this FAQ: https://support.fiskaly.com/hc/en-001/articles/26104165291932-SIGN-IT-Error-Handling-Guide