Resolved after 5 hours 28 minutes, affecting 核心服務, on July 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
核心服務
Update timeline
- investigating Jul 10, 2025, 04:26 AM UTC
稍早因其中一台檔案資源服務發生中斷，造成以下影響： 1. 部分檔案讀取操作 可能出現異常或中斷情形。 2. 寄出的信件 暫時顯示為 FIRST LINE 的服務信箱地址，而非原設定的寄件人。 目前技術團隊已完成修復，系統應已恢復正常。若您仍遇到問題，請隨時與我們聯繫，我們將儘速協助處理。 造成不便，敬請見諒。
- identified Jul 10, 2025, 04:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 10, 2025, 05:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2025, 06:29 AM UTC
This incident has been resolved.
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