Fireblocks incident

FB470U: Intermittent outgoing transactions failures for certain EVM-based chains

Resolved after 5 hours 42 minutes, on December 10, 2025.

monitoring Dec 10, 2025, 09:30 AM UTC

A fix has been implemented, and we are monitoring the results. We are proactively running balance updates on affected wallets.

Started
Dec 10, 2025, 08:26 AM UTC
Resolved
Dec 10, 2025, 02:08 PM UTC
Duration
5h 42m
Detected by Pingoru
Dec 10, 2025, 08:26 AM UTC

Update timeline

  1. investigating Dec 10, 2025, 08:26 AM UTC

    We are currently investigating an issue with outgoing transactions for certain EVMs chains, related to a balance discrepancy. The symptoms include transaction failures.

  2. identified Dec 10, 2025, 09:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 10, 2025, 09:30 AM UTC

    A fix has been implemented, and we are monitoring the results. We are proactively running balance updates on affected wallets.

  4. resolved Dec 10, 2025, 02:08 PM UTC

    This incident has been resolved.

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