Resolved after 17 minutes, affecting Transactions engine, on February 11, 2026.
We are continuing to monitor for any further issues.
Affected components
Transactions engine
Update timeline
- investigating Feb 11, 2026, 09:53 AM UTC
Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions failed on "UNAUTHORISED__USER" status . We are investigating the issue.
- identified Feb 11, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 11, 2026, 09:55 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 11, 2026, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 11, 2026, 09:57 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 11, 2026, 09:57 AM UTC
This incident has been resolved.
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