Fireblocks incident

FB494U: Issue with outgoing transactions

Resolved after 5 hours 53 minutes, affecting Transactions engine, on February 18, 2026.

monitoring Feb 18, 2026, 11:35 AM UTC

The fix has been implemented and we're monitoring the results. Impacted transactions might be failed with 'INTERNA_ERROR' status.

Started
Feb 18, 2026, 11:05 AM UTC
Resolved
Feb 18, 2026, 04:59 PM UTC
Duration
5h 53m
Detected by Pingoru
Feb 18, 2026, 11:05 AM UTC

Affected components

Transactions engine

Update timeline

  1. investigating Feb 18, 2026, 11:21 AM UTC

    Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions remaining in a proseccing states. We are investigating the issue.

  2. identified Feb 18, 2026, 11:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 18, 2026, 11:28 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 18, 2026, 11:35 AM UTC

    The fix has been implemented and we're monitoring the results. Impacted transactions might be failed with 'INTERNA_ERROR' status.

  5. resolved Feb 18, 2026, 04:59 PM UTC

    This incident has been resolved.

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