Resolved after 11 hours 47 minutes, affecting Transactions engine, on March 7, 2026.
This incident has been resolved. The root cause was a major service disruption from Amazon Route53 https://health.aws.amazon.com/health/status
Affected components
Update timeline
- investigating Mar 07, 2026, 10:12 AM UTC
Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions remaining in a proseccing states. We are investigating the issue.
- investigating Mar 07, 2026, 10:14 AM UTC
We are continuing to investigate this issue.
- investigating Mar 07, 2026, 10:16 AM UTC
We are continuing to investigate this issue.
- investigating Mar 07, 2026, 10:30 AM UTC
We are continuing to investigate this issue.
- investigating Mar 07, 2026, 10:30 AM UTC
We are continuing to investigate this issue.
- identified Mar 07, 2026, 03:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 07, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 07, 2026, 04:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 07, 2026, 04:24 PM UTC
This incident has been resolved. The root cause was a major service disruption from Amazon Route53 https://health.aws.amazon.com/health/status
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