Finix incident

Elevated error rate with Visa Transactions

Resolved on May 26, 2025, affecting Tokenization and Transaction Processing.

resolved May 26, 2025, 05:04 AM UTC

We have identified that a number of Visa Transactions had an elevated rate of errors. This issue is now resolved. We deployed our engineering team and incident response team to remediate the issue.

Started
May 26, 2025, 05:04 AM UTC
Resolved
May 26, 2025, 05:04 AM UTC
Duration
–
Detected by Pingoru
May 26, 2025, 05:04 AM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. resolved May 26, 2025, 05:04 AM UTC

    We have identified that a number of Visa Transactions had an elevated rate of errors. This issue is now resolved. We deployed our engineering team and incident response team to remediate the issue.

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