Finix incident

Dashboard Charts Not Rendering Correctly

Resolved after 2 hours 25 minutes, affecting Dashboard, on August 11, 2025.

monitoring Aug 11, 2025, 09:09 PM UTC

Charts are currently loading again. Finix Engineering will continue to monitor.

Started
Aug 11, 2025, 07:29 PM UTC
Resolved
Aug 11, 2025, 09:54 PM UTC
Duration
2h 25m
Detected by Pingoru
Aug 11, 2025, 07:29 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Aug 11, 2025, 07:29 PM UTC

    Charts on the Finix Dashboard are currently not loading as expected. Finix Engineering is aware of the issue and working on a resolution. No other services are impacted.

  2. identified Aug 11, 2025, 08:37 PM UTC

    Finix Engineering is continuing to work on restoring Dashboard Charts.

  3. monitoring Aug 11, 2025, 09:09 PM UTC

    Charts are currently loading again. Finix Engineering will continue to monitor.

  4. resolved Aug 11, 2025, 09:54 PM UTC

    Dashboard Charts are showing as expected and the data has caught up.

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