Resolved after 3 hours 20 minutes, on February 17, 2025.
All systems appear to have returned to normal. Integrations will continue to slowly restart over the next hour 50 minutes. During this time, some customers may see their automated integration tasks not running. Manual integration tasks are not affected.
Update timeline
- identified Feb 17, 2025, 02:08 AM UTC
Scheduled maintenance on our database is taking longer than expected. We are going to stop and slowly restart all integration tasks to shed load from the system while the database recovers.
- monitoring Feb 17, 2025, 02:14 AM UTC
Maintenance is now complete. We are monitoring the system as it comes back online.
- monitoring Feb 17, 2025, 02:23 AM UTC
All systems appear to have returned to normal. Integrations will continue to slowly restart over the next hour 50 minutes. During this time, some customers may see their automated integration tasks not running. Manual integration tasks are not affected.
- resolved Feb 17, 2025, 05:29 AM UTC
This incident has been resolved.
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