Fillout incident

Slowness submitting certain forms and loading dashboard

Resolved after 2 hours 21 minutes, affecting Forms (respondent experience), on January 6, 2026.

monitoring Jan 06, 2026, 06:14 PM UTC

A fix has been implemented, and the slowness has stabilized. We are monitoring the results.

Started
Jan 06, 2026, 04:44 PM UTC
Resolved
Jan 06, 2026, 07:06 PM UTC
Duration
2h 21m
Detected by Pingoru
Jan 06, 2026, 04:44 PM UTC

Affected components

Forms (respondent experience)

Update timeline

  1. investigating Jan 06, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 06, 2026, 05:06 PM UTC

    We are continuing to see slowness, our team is continuing to investigate.

  3. monitoring Jan 06, 2026, 06:14 PM UTC

    A fix has been implemented, and the slowness has stabilized. We are monitoring the results.

  4. resolved Jan 06, 2026, 07:06 PM UTC

    This incident has been resolved.

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