Resolved after 27 minutes, affecting Figma Make and Figma agent and 1 more, on October 13, 2026.
The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
Affected components
Update timeline
- investigating Oct 13, 2026, 10:25 AM UTC
We're investigating increased errors for Figma Make and Figma agent.
- investigating Oct 13, 2026, 10:26 AM UTC
We are continuing to investigate this issue.
- identified Oct 13, 2026, 10:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2026, 10:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2026, 10:52 AM UTC
The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
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