FieldGuide incident

Intermittent issues with identity provider

Resolved after 20 minutes, affecting section-124304 (Fieldguide US Application), on August 27, 2026.

resolved Aug 27, 2026, 10:48 AM UTC

The identity provider issues have resolved. We're continuing to monitor this issue.

Started
Aug 27, 2026, 10:28 AM UTC
Resolved
Aug 27, 2026, 10:48 AM UTC
Duration
20m
Detected by Pingoru
Aug 27, 2026, 10:28 AM UTC

Affected components

section-124304 (Fieldguide US Application)

Update timeline

  1. investigating Aug 27, 2026, 10:28 AM UTC

    We are monitoring an issue with our identity service provider, Auth0/Okta, which is causing errors when logging in with an SSO provider. Users may need to clear cache and cookies and retry logins.

  2. resolved Aug 27, 2026, 10:48 AM UTC

    The identity provider issues have resolved. We're continuing to monitor this issue.

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