FieldEdge incident
Monitoring Integrated Services Impacted by AWS Outage
Resolved after 7 hours 51 minutes, affecting Site East and Mobile and 1 more, on October 20, 2025.
Amazon Web Services (AWS) has been experiencing intermittent global issues for the last 12 hours. FieldEdge's core web and mobile experience is not reliant on AWS but many of our integrated services (Twilio, Sendgrid, Xplor Growth) are reliant on AWS. We are monitoring these services to ensure they are stable and operating until the AWS outage is resolved. If you are experiencing any issues with calls, emails, SMS, or any other FieldEdge services, please reach out to our support team to report the issue.
Affected components
Update timeline
- monitoring Oct 20, 2025, 04:48 PM UTC
Amazon Web Services (AWS) has been experiencing intermittent global issues for the last 12 hours. FieldEdge's core web and mobile experience is not reliant on AWS but many of our integrated services (Twilio, Sendgrid, Xplor Growth) are reliant on AWS. We are monitoring these services to ensure they are stable and operating until the AWS outage is resolved. If you are experiencing any issues with calls, emails, SMS, or any other FieldEdge services, please reach out to our support team to report the issue.
- resolved Oct 21, 2025, 12:39 AM UTC
This incident has been resolved.
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Amazon Web Services