Fermat incident

Asset and tool loading failures

Resolved after 2 hours 18 minutes, affecting Web and Generations, on September 10, 2026.

resolved Sep 10, 2026, 09:33 PM UTC

The issue has been resolved.

Started
Sep 10, 2026, 07:15 PM UTC
Resolved
Sep 10, 2026, 09:33 PM UTC
Duration
2h 18m
Detected by Pingoru
Sep 10, 2026, 07:15 PM UTC

Affected components

WebGenerations

Update timeline

  1. investigating Sep 10, 2026, 07:15 PM UTC

    Some users cannot load assets or open tools. Generations and uploads may also fail. We are investigating the issue.

  2. identified Sep 10, 2026, 07:36 PM UTC

    We've identified the issue and are deploying a fix.

  3. identified Sep 10, 2026, 07:37 PM UTC

    We've identified the issue and are deploying a fix.

  4. identified Sep 10, 2026, 07:38 PM UTC

    We've identified the issue and are deploying a fix.

  5. monitoring Sep 10, 2026, 07:45 PM UTC

    We've deployed a fix and are monitoring the recovery.

  6. resolved Sep 10, 2026, 07:52 PM UTC

    The issue has been resolved. The root cause will be fully investigated and further protections will be implemented in the coming days.

  7. identified Sep 10, 2026, 07:58 PM UTC

    We are still seeing degraded performance. We've identified the issue and are implementing a fix.

  8. resolved Sep 10, 2026, 09:33 PM UTC

    The issue has been resolved.

  9. resolved Sep 10, 2026, 09:33 PM UTC

    The issue has been resolved.

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