FatTail incident
Issue with 'EditIO' and 'EditDrop' Links in AdBook+ OMS Email Notifications
Resolved after 77 days 20 hours, affecting AdBook+ Order Management, on April 27, 2025.
We have identified an issue impacting the 'EditIO' and 'EditDrop' links in OMS email notifications. When users click these links, they are redirected to their AdBook+ landing page instead of the intended Campaign or Drop. This issue does not impact the Portal workflow — email links continue to redirect correctly to specific campaigns within the Portal UI. Our team is actively working on a fix and will provide an update as soon as we have a timeline for the release. We appreciate your patience as we resolve this issue. If you have any questions or concerns, please contact us at support.fattail.com.
Affected components
Update timeline
- identified Apr 27, 2025, 05:37 PM UTC
We have identified an issue impacting the 'EditIO' and 'EditDrop' links in OMS email notifications. When users click these links, they are redirected to their AdBook+ landing page instead of the intended Campaign or Drop. This issue does not impact the Portal workflow — email links continue to redirect correctly to specific campaigns within the Portal UI. Our team is actively working on a fix and will provide an update as soon as we have a timeline for the release. We appreciate your patience as we resolve this issue. If you have any questions or concerns, please contact us at support.fattail.com.
- resolved Jul 14, 2025, 02:36 PM UTC
This issues was resolved in our 3.98.01 release.
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