Resolved after 4 hours 10 minutes, affecting AdBook+ Order Management and AdBook+ Salesforce Integration, on July 28, 2025.
Users are now able to successfully log in to AdBook via SSO integrations. We will follow up with details on cause of issue once a full report is available. Thank you for your patience while we worked to resolve this issue. FatTail Support.
Affected components
Update timeline
- investigating Jul 28, 2025, 03:31 AM UTC
We are aware of and investigating an issue affecting users accessing AdBookOMS via single-sign on integrations. This includes access via the Salesforce 'Access AdBook' integration. Users are receiving a 502 bad gateway error when attempting to access the system. Users who log directly in to AdBook are not impacted by this incident. FatTail engineering are investigating with urgency. Updates will be provided as soon as they are available. Thank you for your patience while we work to resolve this issue. FatTail Support
- identified Jul 28, 2025, 07:23 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 28, 2025, 07:42 AM UTC
Users are now able to successfully log in to AdBook via SSO integrations. We will follow up with details on cause of issue once a full report is available. Thank you for your patience while we worked to resolve this issue. FatTail Support.
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