FatTail incident
AdBook+ System Performance | Affecting adbook03.fattail.com
Resolved after 1 day 21 hours, affecting AdBook+ System Performance and AdBook+ Salesforce Integration, on September 29, 2025.
This incident is being closed. A postmortem will be published as a follow up. Please contact us at support.fattail.com with questions. FatTail Support
Affected components
Update timeline
- investigating Sep 29, 2025, 03:32 PM UTC
We are aware of and urgently investigating an issue affecting clients who login via adbook03.fattail.com. Users may encounter errors saving lines, running reports or navigating areas of the system, including sync operations with Salesforce. Further updates will be provided here as soon as they are available. Thank you for your patience while we work to restore performance. Please contact us at support.fattail.com with questions. FatTail Support
- investigating Sep 29, 2025, 03:57 PM UTC
We are continuing to investigate this issue.
- investigating Sep 29, 2025, 04:30 PM UTC
Performance on adbook03.fattail.com is currently stable. We are continuing to research root cause and are actively monitoring all systems. Further updates will be provided as they become available. Thank you FatTail Support
- monitoring Sep 29, 2025, 07:41 PM UTC
Performance on adbook03.fattail.com remains stable. We are continuing to actively monitor all systems.
- resolved Oct 01, 2025, 01:22 PM UTC
This incident is being closed. A postmortem will be published as a follow up. Please contact us at support.fattail.com with questions. FatTail Support
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