Fathom incident

MS Teams notetakers may fail to join or record meetings

Resolved after 1 hour 41 minutes, affecting In-Call Processing (Zoom) and In-Call Processing (Microsoft Teams) and 1 more, on February 3, 2025.

monitoring Feb 03, 2025, 02:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 03, 2025, 01:13 PM UTC
Resolved
Feb 03, 2025, 02:54 PM UTC
Duration
1h 41m
Detected by Pingoru
Feb 03, 2025, 01:13 PM UTC

Affected components

In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)

Update timeline

  1. investigating Feb 03, 2025, 01:13 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 03, 2025, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 03, 2025, 01:16 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 03, 2025, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 03, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 03, 2025, 02:54 PM UTC

    This incident has been resolved.

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