Fathom incident

Notetakers may be slow to or fail to join calls

Resolved after 11 minutes, affecting In-Call Processing (Zoom) and Google Calendar Sync and 1 more, on March 12, 2025.

monitoring Mar 12, 2025, 02:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Mar 12, 2025, 02:33 PM UTC
Resolved: Mar 12, 2025, 02:45 PM UTC
Duration: 11m
Detected by Pingoru: Mar 12, 2025, 02:33 PM UTC

Affected components

In-Call Processing (Zoom)Google Calendar SyncHubSpotIn-Call Processing (Microsoft Teams)Microsoft Calendar SyncSalesforceWebsiteIn-Call Processing (Google Meet)ClosePost-Call Processing

Update timeline

investigating Mar 12, 2025, 02:33 PM UTC

We are currently investigating this issue.
investigating Mar 12, 2025, 02:39 PM UTC

We are continuing to investigate this issue.
monitoring Mar 12, 2025, 02:41 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 12, 2025, 02:45 PM UTC

This incident has been resolved.

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