Fastly incident
Retrospective: Impacted Performance in Fastly Control Panel
Resolved after 13 minutes, affecting Fastly Control Panel and API & Configuration Management and 1 more, on August 20, 2026.
Between approximately 16:59 and 17:12 UTC on August 20, 2026, some customers experienced difficulty accessing the manage.fastly.com dashboard, including blank pages and login issues. This incident did not impact API endpoints on api.fastly.com. This issue has been fully resolved and all customers should now have normal access to manage.fastly.com. We apologize for any disruption this may have caused. Our engineering team has identified the contributing factor and is implementing measures to prevent recurrence.
Affected components
Update timeline
- investigating Aug 20, 2026, 04:59 PM UTC
Between approximately 16:59 and 17:12 UTC on August 20, 2026, some customers experienced difficulty accessing the manage.fastly.com dashboard, including blank pages and login issues. This incident did not impact API endpoints on api.fastly.com. This issue has been fully resolved and all customers should now have normal access to manage.fastly.com. We apologize for any disruption this may have caused. Our engineering team has identified the contributing factor and is implementing measures to prevent recurrence.
- resolved Aug 20, 2026, 05:12 PM UTC
This incident has been resolved.
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