Fastly incident
Retrospective: Impacted Performance for Next-Gen WAF (NGWAF) Request Logs and Telemetry Data
Resolved after 1 hour 11 minutes, affecting Security Console & API and Data Services and 1 more, on August 13, 2026.
Between 06:01 and 07:12 UTC on August 13, 2026, customers may have experienced disruptions to Next-Gen WAF (NGWAF) telemetry and request logs, via the dashboard or API. Core NGWAF protection and blocking functionality were not affected; this issue was strictly limited to visibility and logging. However, please note that some telemetry and request log data generated during the impact window is unrecoverable. Our engineers have identified the contributing factor and are implementing a permanent fix to prevent recurrence. This incident is now resolved. We apologize for any inconvenience this has caused. For more information regarding this retrospective status post, please reach out to Support at https://support.fastly.com.
Affected components
Update timeline
- investigating Aug 13, 2026, 06:01 AM UTC
Between 06:01 and 07:12 UTC on August 13, 2026, customers may have experienced disruptions to Next-Gen WAF (NGWAF) telemetry and request logs, via the dashboard or API. Core NGWAF protection and blocking functionality were not affected; this issue was strictly limited to visibility and logging. However, please note that some telemetry and request log data generated during the impact window is unrecoverable. Our engineers have identified the contributing factor and are implementing a permanent fix to prevent recurrence. This incident is now resolved. We apologize for any inconvenience this has caused. For more information regarding this retrospective status post, please reach out to Support at https://support.fastly.com.
- resolved Aug 13, 2026, 07:12 AM UTC
This incident has been resolved.
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