Fastly incident

New Compliance Audit Reporting is now downloadable

Resolved after 4 hours, affecting Fastly Control Panel and API & Configuration Management and 1 more, on April 28, 2026.

investigating Apr 28, 2026, 04:00 PM UTC

On April 28, 2026, at 16:00 UTC, Fastly released an update to our Fastly Application introducing a compliance reporting download option providing seamless self-service options helping customers meet their audit and compliance needs. What’s Changing? This update will help provide large enterprises and regulated-adjacent organizations who require predictable configuration behavior and exportable proof of their compliance posture. Key Benefits Self-serve report downloads: Customers can now directly download essential compliance reports—including GDPR, SOC2, HIPAA, PCI, and ISO 27001—as PDFs directly from the UI. Enhanced operational efficiency: This self-serve model eliminates the need for support threads and/or escalations, allowing teams to gather necessary evidence details asynchronously. You can learn more on our blog post: Introducing Compliance Audit Reports What’s next? What do I have to do? Nothing. All actions taken during this update belong to Fastly and there is no anticipated action or impact for our customers. Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.

Started
Apr 28, 2026, 04:00 PM UTC
Resolved
Apr 28, 2026, 08:00 PM UTC
Duration
4h
Detected by Pingoru
Apr 28, 2026, 04:00 PM UTC

Affected components

Fastly Control PanelAPI & Configuration ManagementAPI ServicesConfiguration Management ServicesNotification CenterFastlyFastly ApplicationAPI & Configuration ManagementAPI Services

Update timeline

  1. investigating Apr 28, 2026, 04:00 PM UTC

    On April 28, 2026, at 16:00 UTC, Fastly released an update to our Fastly Application introducing a compliance reporting download option providing seamless self-service options helping customers meet their audit and compliance needs. What’s Changing? This update will help provide large enterprises and regulated-adjacent organizations who require predictable configuration behavior and exportable proof of their compliance posture. Key Benefits Self-serve report downloads: Customers can now directly download essential compliance reports—including GDPR, SOC2, HIPAA, PCI, and ISO 27001—as PDFs directly from the UI. Enhanced operational efficiency: This self-serve model eliminates the need for support threads and/or escalations, allowing teams to gather necessary evidence details asynchronously. You can learn more on our blog post: Introducing Compliance Audit Reports What’s next? What do I have to do? Nothing. All actions taken during this update belong to Fastly and there is no anticipated action or impact for our customers. Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.

  2. resolved Apr 28, 2026, 08:00 PM UTC

    This event has been resolved.

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