Resolved after 16 hours 42 minutes, affecting Web Delivery and Image Optimization and 1 more, on July 17, 2026.
Image Optimization service has been fully restored and is operating normally in all regions. Our engineers identified and resolved the contributing factor. Services are no longer experiencing elevated latency or request queuing. We apologize for any disruption this may have caused. If you continue to experience issues, please contact our support team.
Affected components
Update timeline
- investigating Jul 17, 2026, 07:45 PM UTC
We're currently investigating performance issues with our Image Optimization service in Europe. All other services are unaffected.
- investigating Jul 18, 2026, 12:16 PM UTC
Our engineers believe they have identified the contributing factor causing the issue impacting our Image Optimizer service. Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery. All other products and services remain unaffected by this incident.
- investigating Jul 18, 2026, 12:23 PM UTC
Engineering has confirmed the impact to Image Optimization service has been mitigated.
- resolved Jul 18, 2026, 12:27 PM UTC
Image Optimization service has been fully restored and is operating normally in all regions. Our engineers identified and resolved the contributing factor. Services are no longer experiencing elevated latency or request queuing. We apologize for any disruption this may have caused. If you continue to experience issues, please contact our support team.
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