Fastly incident

Retrospective: Fastly Application and API Performance Issues

Resolved after 3 hours 8 minutes, affecting Fastly Control Panel and API & Configuration Management and 1 more, on May 10, 2026.

investigating May 10, 2026, 07:25 PM UTC

From 10 May 2026, 19:25 UTC to 10 May 2026, 22:35 UTC, we experienced an issue affecting the availability of our TLS management and Fastly DDoS Protection APIs. During this time, customers may have experienced errors and timeouts when using the TLS management API and the Fastly DDoS Protection API. Customers accessing TLS and network subscription management via manage.fastly.com were also affected. CDN delivery, stats aggregation, and all other data plane services were unaffected. The issue has been resolved and all services are operating normally.

Started
May 10, 2026, 07:25 PM UTC
Resolved
May 10, 2026, 10:33 PM UTC
Duration
3h 8m
Detected by Pingoru
May 10, 2026, 07:25 PM UTC

Affected components

Fastly Control PanelAPI & Configuration ManagementAPI ServicesConfiguration Management ServicesDomain ManagementTLS ProvisioningFastlyFastly ApplicationAPI & Configuration ManagementAPI Services

Update timeline

  1. investigating May 10, 2026, 07:25 PM UTC

    From 10 May 2026, 19:25 UTC to 10 May 2026, 22:35 UTC, we experienced an issue affecting the availability of our TLS management and Fastly DDoS Protection APIs. During this time, customers may have experienced errors and timeouts when using the TLS management API and the Fastly DDoS Protection API. Customers accessing TLS and network subscription management via manage.fastly.com were also affected. CDN delivery, stats aggregation, and all other data plane services were unaffected. The issue has been resolved and all services are operating normally.

  2. resolved May 10, 2026, 10:35 PM UTC

    This incident has been resolved.

Your product runs on more than Fastly

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →