Fastly incident

Queretaro (QRO) Rerouted Traffic

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Resolved after 4 hours 53 minutes, affecting Mexico and Queretaro (QRO) and 1 more, on October 29, 2026.

investigating Oct 29, 2026, 04:01 AM UTC

Traffic to our Queretaro (QRO) POP is being redirected to nearby POPs due to an upstream provider issue in the region. Customers should see no impact. We will update this post once QRO returns to service.

Started
Oct 29, 2026, 04:01 AM UTC
Resolved
Oct 29, 2026, 08:54 AM UTC
Duration
4h 53m
Detected by Pingoru
Oct 29, 2026, 04:01 AM UTC

Affected components

MexicoQueretaro (QRO)PlatformPlatformMexicoQueretaro (QRO)MexicoQueretaro (QRO)

Update timeline

  1. investigating Oct 29, 2026, 04:01 AM UTC

    Traffic to our Queretaro (QRO) POP is being redirected to nearby POPs due to an upstream provider issue in the region. Customers should see no impact. We will update this post once QRO returns to service.

  2. resolved Oct 29, 2026, 08:54 AM UTC

    This event has been resolved.

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