Fastly incident
Retrospective: Impacted Performance in Log Explorer & Insights
Resolved after 1 hour 37 minutes, affecting Log Explorer & Insights and Real-time Log Streaming and 1 more, on September 12, 2026.
During this incident, customers using logging globally may have experienced delayed or dropped log data, along with elevated errors and increased latency concentrated in our US-West region, from 20:52 to 21:23 UTC and again from 22:16 to 22:29 UTC. The vast majority of logs were delivered successfully throughout this period. For more information about this retrospective stat us post, please reach out to Support through https://support.fastly.com .
Affected components
Update timeline
- investigating Sep 12, 2026, 08:52 PM UTC
Fastly Engineers detected a performance impacting event affecting our Real-time Log Streaming and Log Explorer & Insights data. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
- resolved Sep 12, 2026, 10:29 PM UTC
During this incident, customers using logging globally may have experienced delayed or dropped log data, along with elevated errors and increased latency concentrated in our US-West region, from 20:52 to 21:23 UTC and again from 22:16 to 22:29 UTC. The vast majority of logs were delivered successfully throughout this period. For more information about this retrospective stat us post, please reach out to Support through https://support.fastly.com .
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