Fastly incident

Retrospective: Impacted Performance in Chicago (CHI)

Resolved after 43 minutes, affecting North America and Chicago (CHI) and 1 more, on September 10, 2026.

investigating Sep 10, 2026, 10:02 AM UTC

Between 10:02 UTC and 10:45 UTC on September 10, 2026, we experienced an issue with our delivery service at our Chicago (CHI) Point of Presence (POP). During this time, customers may have experienced intermittent 502 errors on requests routed through this POP. The issue has been resolved, and all services are operating normally.

Started
Sep 10, 2026, 10:02 AM UTC
Resolved
Sep 10, 2026, 10:45 AM UTC
Duration
43m
Detected by Pingoru
Sep 10, 2026, 10:02 AM UTC

Affected components

North AmericaChicago (CHI)PlatformNorth AmericaPlatformNorth AmericaChicago (CHI)PlatformNorth AmericaPlatform

Update timeline

  1. investigating Sep 10, 2026, 10:02 AM UTC

    Between 10:02 UTC and 10:45 UTC on September 10, 2026, we experienced an issue with our delivery service at our Chicago (CHI) Point of Presence (POP). During this time, customers may have experienced intermittent 502 errors on requests routed through this POP. The issue has been resolved, and all services are operating normally.

  2. resolved Sep 10, 2026, 10:45 AM UTC

    This incident has been resolved.

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