Resolved after 51 minutes, affecting Managing Payment, on October 21, 2025.
The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.
Affected components
Update timeline
- investigating Oct 21, 2025, 03:19 PM UTC
We are currently investigating an issue with the Bookings created via FareHarbor Dock application showing “Overpaid” status on Booking overlay.
- identified Oct 21, 2025, 03:34 PM UTC
We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.
- resolved Oct 21, 2025, 04:11 PM UTC
The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.
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