Resolved after 7 minutes, affecting Famly App, on September 26, 2025.
We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.
Affected components
Famly App
Update timeline
- investigating Sep 26, 2025, 10:24 AM UTC
We have discovered a problem in the Famly platform that could mean it’s not working. We’re investigating the issue and will update you again shortly.
- monitoring Sep 26, 2025, 10:29 AM UTC
A fix has been deployed and we are monitoring
- resolved Sep 26, 2025, 10:32 AM UTC
We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.
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