Resolved after 1 hour 25 minutes, affecting Falcony, on October 28, 2025.
The solution resolved this incident. We will conduct a root cause analysis and plan further actions.
Affected components
Update timeline
- investigating Oct 28, 2025, 07:50 AM UTC
We are currently investigating an outage on app.falcony.io. We will update once we know more details.
- identified Oct 28, 2025, 08:06 AM UTC
We have implemented mitigation measures to ensure app.falcony.io is available again. We will continue investigating the root cause and will work towards a permanent fix.
- identified Oct 28, 2025, 08:29 AM UTC
We have identified the scenario that caused the issue. We are working on resolving the situation permanently. Users might experience delays in receiving email notifications from Falcony, but app.falcony.io remains available.
- monitoring Oct 28, 2025, 09:04 AM UTC
A solution for the degraded performance has been implemented. Email delivery is restoring. We are monitoring the situation to fully resolve this incident.
- resolved Oct 28, 2025, 09:16 AM UTC
The solution resolved this incident. We will conduct a root cause analysis and plan further actions.
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