Resolved after 3 hours 7 minutes, affecting Falcony BI database, on April 17, 2025.
The update has completed and the data is up-to-date. The incident is now fully resolved.
Affected components
Falcony BI database
Update timeline
- identified Apr 17, 2025, 07:52 AM UTC
We've identified an issue that is preventing several customers new data from being copied to the Falcony BI database. The issue started on 15.4.2025 and is still ongoing. We're currently fixing the issue.
- identified Apr 17, 2025, 09:07 AM UTC
We have now fixed the underlying issue. The BI database update is scheduled and should finish in a few hours. We will post once the data has been updated.
- resolved Apr 17, 2025, 10:59 AM UTC
The update has completed and the data is up-to-date. The incident is now fully resolved.
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