Fabrick incident

Discontinuità di servizio in ambiente di PREPRODUZIONE / Service discontinuity in PRE-PRODUCTION environment

Resolved after 4 hours 50 minutes, affecting Conto API Pagamenti (SEPA, SCT, SDD) and Check IBAN and 1 more, on June 6, 2025.

investigating Jun 06, 2025, 08:18 AM UTC

Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Team Fabrick ------------------------------------------------------- We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Team Fabrick

Started: Jun 06, 2025, 08:18 AM UTC
Resolved: Jun 06, 2025, 01:09 PM UTC
Duration: 4h 50m
Detected by Pingoru: Jun 06, 2025, 08:18 AM UTC

Affected components

Conto API Pagamenti (SEPA, SCT, SDD)Check IBAN152003 - Payment Hub150176 - Personal Financial Management152952 - PSD2 Active GatewayConto API Accesso informativoFabrick PASS155932 - Payment Hub150251 -Personal Financial Management150176 - PSD2 Active Gateway

Update timeline

investigating Jun 06, 2025, 08:18 AM UTC

Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Team Fabrick ------------------------------------------------------- We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Team Fabrick
resolved Jun 06, 2025, 01:09 PM UTC

This incident has been resolved.

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