F5 incident
Informational: Introduction of New Regional Edge Cluster Chicago (ch2-chi)
Resolved after 6 days 13 hours, affecting Chicago, IL, United States, on April 16, 2026.
Dear Valued Customers, We are pleased to announce the launch of a new Regional Edge cluster Chicago (ch2-chi), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure. The addition of the Ch2-chi Regional Edge cluster brings substantial improvements to our operational capabilities by: Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions during potential outages. Reinforcing Fault Tolerance: The Ch2-chi cluster strengthens our overall infrastructure by efficiently managing traffic spikes and better balancing regional workloads, ultimately offering a more robust and reliable experience for our users. This development underscores our commitment to delivering greater availability, stability, and service quality across the North America Regional Edge network. Time: Ch2-chi will go live on April 23 2026 at 4:00 am UTC If you have any questions or concerns, please do not hesitate to contact us at [email protected]
Affected components
Update timeline
- monitoring Apr 16, 2026, 03:07 PM UTC
Dear Valued Customers, We are pleased to announce the launch of a new Regional Edge cluster Chicago (ch2-chi), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure. The addition of the Ch2-chi Regional Edge cluster brings substantial improvements to our operational capabilities by: Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions during potential outages. Reinforcing Fault Tolerance: The Ch2-chi cluster strengthens our overall infrastructure by efficiently managing traffic spikes and better balancing regional workloads, ultimately offering a more robust and reliable experience for our users. This development underscores our commitment to delivering greater availability, stability, and service quality across the North America Regional Edge network. Time: Ch2-chi will go live on April 23 2026 at 4:00 am UTC If you have any questions or concerns, please do not hesitate to contact us at [email protected]
- resolved Apr 23, 2026, 04:35 AM UTC
Chicago Regional Edge site is now live
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