EZ Texting incident

Number provisioning delays.

Resolved after 6 hours 53 minutes, affecting Number Provisioning, on February 25, 2025.

investigating Feb 25, 2025, 05:19 PM UTC

A key industry partner is experiencing delays with the provisioning of new numbers. New customers completing carrier registration and existing customers purchasing a new number for texting may be affected. This issue is currently affecting many in our industry. If you have recently submitted your carrier registration, we recommend subscribing to our status page so that you’ll receive the all latest updates as we learn more from our partner - - they are expecting that they will have a resolution to this issue today. We deeply apologize for the inconvenience.

Started
Feb 25, 2025, 05:19 PM UTC
Resolved
Feb 26, 2025, 12:12 AM UTC
Duration
6h 53m
Detected by Pingoru
Feb 25, 2025, 05:19 PM UTC

Affected components

Number Provisioning

Update timeline

  1. investigating Feb 25, 2025, 05:19 PM UTC

    A key industry partner is experiencing delays with the provisioning of new numbers. New customers completing carrier registration and existing customers purchasing a new number for texting may be affected. This issue is currently affecting many in our industry. If you have recently submitted your carrier registration, we recommend subscribing to our status page so that you’ll receive the all latest updates as we learn more from our partner - - they are expecting that they will have a resolution to this issue today. We deeply apologize for the inconvenience.

  2. resolved Feb 26, 2025, 12:12 AM UTC

    This incident has been resolved.

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