Resolved after 3 hours 31 minutes, affecting MMS - Long Codes, on September 2, 2025.
The delivery issue affecting MMS messages sent to T-Mobile recipients from 10DLC numbers has been resolved as of ~2:30pm EST (11:30am PST). Monitoring confirms that errors have stopped, with the last error observed at 11:11am PST.
Affected components
Update timeline
- investigating Sep 02, 2025, 05:49 PM UTC
We are aware of an issue causing intermittent delivery failures for MMS messages to T-Mobile recipients when sent from 10DLC numbers (10 digit local numbers). Our teams are investigating and will provide updates as more information becomes available.
- resolved Sep 02, 2025, 09:21 PM UTC
The delivery issue affecting MMS messages sent to T-Mobile recipients from 10DLC numbers has been resolved as of ~2:30pm EST (11:30am PST). Monitoring confirms that errors have stopped, with the last error observed at 11:11am PST.
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