EZ Texting incident

Provisioning Delays

Resolved after 5 days 21 hours, affecting Number Provisioning, on December 23, 2025.

resolved Dec 29, 2025, 05:49 PM UTC

The provisioning delays have been resolved. Our team worked closely with our aggregator partners to restore normal provisioning timelines. Services are now operating as expected. Thank you for your patience while we addressed this issue.

Started
Dec 23, 2025, 07:59 PM UTC
Resolved
Dec 29, 2025, 05:49 PM UTC
Duration
5d 21h
Detected by Pingoru
Dec 23, 2025, 07:59 PM UTC

Affected components

Number Provisioning

Update timeline

  1. identified Dec 23, 2025, 07:59 PM UTC

    Some customers may experience delays with provisioning at this time. Our team is working closely with our aggregators to resolve the issue and restore normal processing.

  2. resolved Dec 29, 2025, 05:49 PM UTC

    The provisioning delays have been resolved. Our team worked closely with our aggregator partners to restore normal provisioning timelines. Services are now operating as expected. Thank you for your patience while we addressed this issue.

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